INTERNATIONAL CUSTOMERS

A list of countries to which we can send products, their cost of delivery and estimated delivery times appears below.

*A working day is Monday to Friday, excluding public holidays.

International Deliveries

We are sorry that not everything we sell online is eligible for international delivery, mainly for logistical or legal reasons.  The following products are specifically excluded but we reserve the right to amend these as necessary:

• Food
• Beverages
• Perishables
• Electrical items (including those with batteries)
• Furniture
• Mirrors
• Glassware, ceramics and other fragile items
• Knives
• Candles and crackers
• Any other goods prohibited or restricted by the postal authorities or courier services
• Heavy or large items, or groups of items, the combined weight of which would exceed 2kg

Duties and Taxes

Products delivered to some destinations may be subject to taxes, fees, levies or other charges, which are imposed by local authorities. The recipient of the products is responsible for all customs formalities for their export and import, and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. Depending on the delivery agent, the recipient of the goods may receive a separate request for payment of these charges.  We have no control over these charges and cannot predict what they may be, so we’re unable to offer any assistance on these processes. We would advise that you check the import charges applicable in any country before ordering products to be delivered there.

Prices

All prices are quoted in Pounds Sterling and include VAT (where applicable) at the current rates and are correct at the time of entering the information onto the Website. The total cost of your order is the price of the products ordered plus delivery, the appropriate rates being set out in our pricing structure above. Promotional offers and prices are as stated, with no further discounts available.

Currencies Accepted

We accept payment in Pounds Sterling only.

Value Added Tax (VAT)

Where you've requested delivery to a UK address, the price paid for the product and the delivery service will usually include UK VAT, which will be shown on your VAT receipts issued to you by www.cecipaolo.com

Where you've ordered products for delivery to a non-UK address, both the products and the delivery service will be zero-rated, with no UK VAT chargeable on either. When you are making a purchase online, the price paid by you for the product(s) at the point of payment will be less than the product price(s) shown on the website as the system will have removed the VAT (currently 20%).